Alternative Dispute Resolution

In the event of a dispute, the consumer may resort to an Alternative Resolution Entity for consumer disputes:

Center of Arbitration of Consumer Conflicts of Lisbon
http://www.centroarbitragemlisboa.pt

Consumer Dispute Arbitration Center of Vale do Ave/Arbitration Court
http://www.triave.pt

CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
http://www.ciab.pt/pt

CNIACC - National Center for Consumer Conflict Information and Arbitration
https://www.cniacc.pt/pt/

Center of Arbitration of Conflicts of Consumption of the District of Coimbra
http://www.centrodearbitragemdecoimbra.com

Algarve Consumer Conflict Information, Mediation and Arbitration Center
http://www.consumoalgarve.pt

Porto Consumption and Arbitration Information Center
http://www.cicap.pt

Madeira Consumer Conflict Arbitration Center
https://www.madeira.gov.pt/cacc

More information on Consumer Portal www.consumidor.pt